I8bet Terms & Conditions – Malaysia Betting Platform Guidelines

By accessing, registering for, or using any part of the platform i8bet, you confirm that you have read, understood, and agreed to be bound by all the terms and conditions contained in this document, together with the Privacy Policy and Responsible Gaming Policy, which form an integral part of this agreement.

Acceptance of these terms is a mandatory condition for using the platform i8bet. If you do not agree with any provision, you are not permitted to register an account or use the services offered. Continued use of the platform following any amendment to the terms will be deemed acceptance of the revised terms.

To register and use the platform i8bet, you must satisfy all of the following eligibility requirements without exception:

• Be at least 18 years of age at the time of registration — this platform is strictly for adults only
• Residing in or accessing the platform from Malaysia — i8bet is a platform focused on the Malaysian market
• Register with accurate, truthful, and up-to-date personal information — including your legal name, phone number, and date of birth
• Not currently under a self-exclusion period imposed by you or i8bet set in advance
• Never had an account suspended or removed from i8bet due to fraud or a breach of terms

Each individual is permitted to hold only one (1) active account at i8bet. Holding multiple accounts is a serious violation that may result in all associated accounts being permanently closed without any refund of balances. i8bet reserves the right to request identity verification documents (KYC) at any time, and you are required to provide those documents within the specified timeframe.

i8bet reserves the right to decline registration applications or close existing accounts if the information provided is found to be false, misleading, or incomplete. All deposits made using fraudulent information are ineligible for withdrawal.

i8bet accepts deposits and processes withdrawals through the following local Malaysian payment methods: Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX (Maybank2u, CIMB Clicks, and other major Malaysian banks). No transaction fees are charged by i8bet for standard deposits or withdrawals.

• Minimum deposit limit: RM 30 per transaction
• Deposit processing time: 1–3 minutes for all supported methods
• Minimum withdrawal limit: RM 50 per request
• Standard withdrawal processing time: 5–30 minutes
• Withdrawals must be made using the same method as the original deposit
• The name on the payment account must match the full name registered on your account i8bet

i8bet reserves the right to request additional verification before processing withdrawals, particularly for large amounts or new accounts that have not completed full KYC. First-time withdrawals from new accounts may take longer due to standard security verification procedures.

i8bet is not responsible for any delays caused by third parties such as banks or eWallet operators. If your withdrawal has not been received after 60 minutes, please contact our support team via Live Chat with your transaction proof for immediate investigation.

All bonuses and promotions offered by i8bet subject to the specific terms stated alongside each offer. The general conditions that apply to all bonuses are as follows:

• Each bonus may only be claimed once unless stated otherwise in the relevant bonus terms
• Bonuses are non-transferable to other members and cannot be directly exchanged for cash
• Rollover requirements (minimum wagering) must be met before any funds derived from a bonus can be withdrawn
• A bonus validity period begins on the date of issue and expires on the stated date — expired bonuses cannot be reinstated
• Baccarat bets placed on the Banker position are typically calculated at a lower rate to meet bonus rollover requirements

VIP Rewards Programme i8bet consists of four tiers: Silver, Gold, Platinum, and Diamond. Every RM 1 wagered on any game counts as 1 VIP point. Weekly cash rebates are credited automatically every Monday based on the net betting total from the previous week. Rebate rates range from 2% (Silver) to 8% (Diamond) and are subject to change at management's discretion. Any changes to rebate rates will be communicated with at least 7 days' notice.

i8bet reserves the right to cancel or revise any bonus, promotion, or VIP reward if there is evidence of misuse, system exploitation, or a breach of terms. The decision i8bet in this matter shall be final.

All games on i8bet — including Sports Betting (EPL and Malaysia Super League football, badminton, e-sports), slots, Live Casino (baccarat, roulette, blackjack), table games, and jackpots — are subject to game-specific rules available in their respective sections on the platform. The following general rules apply to all game categories:

• Confirmed bets cannot be cancelled or modified except through the cash-out function available for eligible bets
• Game results generated by a certified RNG are final and cannot be disputed
• For Sports Betting, i8bet follows the official results issued by the relevant sporting body — including extra time and penalty shootouts in football
• If a match is postponed or cancelled before reaching the specified minimum period, the bet will be voided and the stake refunded
• Minimum and maximum bet limits vary by game type and the member's VIP level
• Any attempt to exploit technical glitches, odds errors, or game bugs is strictly prohibited

The use of any assistive software, automated bots, prediction tools, or any method considered "external assistance" that provides an unfair advantage is strictly prohibited and may result in the immediate closure of your account. i8bet uses advanced monitoring systems to detect any suspicious activity.

You are solely responsible for keeping your account login credentials confidential i8bet yours, including your username, password, and two-factor authentication (2FA) code. Any activity carried out through your account — whether by you or another party — remains your responsibility until you report unauthorised access to our support team.

• Use a strong password — a combination of uppercase letters, lowercase letters, numbers, and symbols, with a minimum of 8 characters
• Enable two-factor authentication (2FA) for an extra layer of security — strongly recommended for all members
• Never share your login credentials with anyone — including family members or friends
• Always log out of your account when using a shared device or public computer
• Report any suspicious activity on your account to the support team i8bet immediately

i8bet will never request your password or sensitive account information via email, live chat, or any other channel. If you receive a communication claiming to be from i8bet and requesting such information, please treat it as a phishing attempt and report it to us.

i8bet is committed to responsible gaming and provides a range of tools to help members maintain control over their betting activity. Betting is purely for entertainment and should never be seen as a source of income or a way to resolve financial difficulties.

• Deposit limit tools — set daily, weekly, or monthly limits in your account settings
• Session time limits — receive a notification when you have played beyond the duration you set
• Self-exclusion options — available from 24 hours up to 6 months
• Review your full betting history to monitor your own playing patterns
• Links to support organisations for gambling dependency issues

i8bet reserves the right to set account limits or proactively reach out to members if our system detects patterns indicating high-risk behaviour. This is a precautionary measure, not a penalty. Limits set by i8bet for responsible gaming reasons cannot be reduced immediately and may require a cooling-off period before the update takes effect. For more information, please visit Responsible Gaming page us.

Platform i8bet is intended for individuals aged 18 and above only. If you suspect a minor is accessing the platform, please contact us immediately and adjust your device settings to prevent unauthorised access.

i8bet reserves the right to suspend or close any member account without prior notice if any of the following occurs:

• Fraud, identity impersonation, or providing false information during registration or KYC
• Holding more than one active account
• Use of bots, automated software, or any other method that provides an unfair advantage
• Bonus abuse — including creating new accounts solely to repeatedly claim the welcome bonus
• Attempts at money laundering or any suspicious financial activity through the platform
• Abusive, threatening, or disrespectful language or behaviour directed at support staff or other members
• Attempts to exploit technical errors, mispriced odds, or system disruptions

If an account is closed due to fraud or a serious breach, any remaining balance may be forfeited. If the closure occurs for reasons not attributable to the member, any eligible balance will be returned in accordance with the established process. Members may appeal an account closure decision by emailing support@i8bet.life within 30 days of receiving the closure notification.

Members also have the right to close their own account at any time by contacting our support team. Voluntary closure requests will be processed within 3 business days, and all eligible balances will be returned once the verification process is complete.

Gambling involves financial risk. i8bet provides the platform and services on an "as-is" basis and makes no warranties regarding:

• Uninterrupted platform availability at all times — scheduled maintenance may result in brief periods of downtime
• Game outcomes — all results are random and cannot be predicted or guaranteed
• Losses arising from betting decisions made at your own personal discretion
• Losses arising from internet connection disruptions or technical issues beyond our control i8bet

i8bet is not liable for any indirect, consequential, or incidental losses arising from the use of the platform, except in cases of gross negligence proven on the part of i8bet. Maximum liability limit i8bet against any member under any circumstance is limited to the total deposits made by that member in the 30 days preceding the claim.

i8bet reserves the right to amend, update, or replace any part of these terms and conditions at any time. Material amendments — meaning changes that significantly affect member rights — will be communicated via in-platform notifications or email to the registered address at least 7 days before taking effect.

Non-material amendments such as grammatical corrections, clarifications of existing terms, or updates to contact information may be made without prior notice. The updated date at the top of this document will always reflect the latest version of the terms.

These terms and conditions are governed by applicable law. Any disputes arising from the use of the platform i8bet that cannot be resolved through the internal complaints process will be handled in accordance with the established dispute resolution mechanism. Should any provision of these terms be found invalid or unenforceable, the remaining provisions shall continue to apply in full force and effect.

For any enquiries regarding these terms and conditions, please contact our support team i8bet via 24/7 Live Chat or email at support@i8bet.life. We are committed to explaining any aspect of these terms clearly and in a way that is easy for all members to understand.